A 99.9% Server Uptime
We’ve built our shared hosting system using dependable hardware components and heavily modified software. Our sysadmins have installed a customized version of Security–Enhanced Linux on our machines to guarantee maximum safety and stability. We have set up several distributed denial–of–service prevention appliances coupled with very powerful firewalls to make sure our internal network is unassailable and secure.
All our Linux shared hosting packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
To be able to offer a premium–quality hosting service, you can scarcely depend on the default network configuration in a datacenter. We have set up our very own custom internal network in an attempt to ensure the best connection speed with the rest of the world.
And because of this, regardless of which datacenters you select: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not content with our web hosting services, or if you find them inadequate, or if you decide that you must have a VPS packages rather than a cloud hosting account – you will receive a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll retain full control of your domains even when you close your hosting account with us.
24/7 Technical Support
If you have ever had to wait for hours to receive a response, you’re aware of how annoying this can be, even more so if your site is at stake. That’s the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be here for you and they’ll respond to you within an hour. And the best thing is that their average support ticket response time is well under twenty minutes!