Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You can find almost all the answers to your questions in the user–friendly Help Center section built into our Control Panel. It offers an immense knowledgebase with regularly asked questions and detailed instructional articles prepared by our skillful help desk support team.

  • Top quality support service
  • Tutorial Videos

  • We have prepared a collection of step–by–step video tutorials that visually display how you can solve a typical issue connected to your Linux shared hosting account. You can find the how–to video clips in the Help section.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • We back up all our semi–dedicated servers with a 24–7–365 customer service and a 1–hour support ticket response guarantee. Our qualified technicians will be online 24–7–365 to respond to your queries and to solve any problem that you may possibly come across. Simply send a ticket from the Help Center section and we will reply without any delay at all.